Staying top through the crisis

 
Staying top through the crisis
The coronavirus outbreak is first and foremost a human tragedy, affecting hundreds of thousands of people. It is also having a growing impact on the global economy. Travel agencies in Nigeria say they have lost over N180 billion following the outbreak of the coronavirus.
The National Association of Nigerian Travel Agencies (NANTA), an umbrella body of the travel agents operating in Nigeria, but the losses incurred by its members at N180 billion since the outbreak of the coronavirus pandemic(https://www.businessamlive.com)
Some  tips of staying through the crisis;
 

• Workforce protection:  

Your workforce must be protected. Remote work, social distancing, frequent washing of hands are some of the measures of workforce protection.
 

• Customer engagement: 

 
Have frequent communication with your customers.

• Look for opportunity amid adversity:

For example, while the crisis in China impacted all sectors to some extent, at a more micro level, demand increased in many specific areas.
These include B2C e-commerce (especially door-to-door models), B2B e-commerce, remote meeting services, social media, hygiene products, health insurance, and other product groups. Some Chinese players mobilized rapidly to address these needs. You can look for an opportunity that fits your organization’s services.
 
 

• Rapidly innovate around new needs:

 
Companies need to create opportunities for innovation. As businesses globally are threatened by the COVID-19, many companies are focused on defensive moves. It is best for companies to innovate around emerging opportunities.  The insurance industry is notoriously conservative, but in response to COVID-19, Ant Financial in South China added free coronavirus -related coverage to its products. The action served as a customer need while promoting awareness of the company.

• Spot new consumption habits being formed and channel to your business advantage:

Some shifts will likely persist beyond the crisis, and many sectors will re-emerge to new market realities. The COVID-19 virus crisis is often credited with accelerating the adoption of e-commerce in business transactions It is too early to say for sure which new habits will stick in the long run, but some strong possibilities include a leap from offline to online education, a transformation in health care delivery, and an increase in B2B digital channels.
I hope this was helpful??